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RETURN POLICYRittenhouse Industries offers you a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, it may be returned within 14 days, unused, in original condition and packaging, for a full refund (excluding shipping charges). Please contact us before shipping the return. We are also happy to make exchanges provided we have the desired item(s) in stock. Re-shipping charges will be applied in the case of exchanges unless, of course, we are at fault. Please include a copy of the original sales receipt with your order. Return may only be credited back to the card used to make the original purchase. Gifts may be exchanged, returned for store credit, or credited back to purchaser's credit card. We cannot issue a refund to the gift recipient. |
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